Level 2 Award for Working as a Door Supervisor

HABC Level 2 Award for Working as a Door Supervisor within the Private Security Industry

Duration: 4 Days

Fees: £190

How is the qualification assessed?

It is divided into 4 units and is assessed through 3 multiple-choice examinations, 1 written test and a practical test.

Course Content

Common Security Industry Knowledge

  • Session 1: Awareness of the Law in the Private Security Industry

  • Session 2: Health and Safety for the Private Security Operative

  • Session 3: Fire Safety Awareness

  • Session 4: Emergency Procedures

  • Session 5: The Private Security Industry

  • Session 6: Communication Skills and Customer Care

Door Supervisor Specialist Module

  • Session 1: Behavioural Standards

  • Session 2: Civil and Criminal Law

  • Session 3: Searching

  • Session 4: Arrest

  • Session 5: Drugs Awareness

  • Session 6: Recording Incidents and Crime Preservation

  • Session 7: Licensing Law

  • Session 8: Emergency Procedures

  • Session 9: Dealing with Vulnerable Individuals

  • Session 10: Dealing with Queues and Crowds

Conflict Management Module

  • Session 1: Avoiding Conflict and Reducing Personal Risk

  • Session 2: Defusing Conflict

  • Session 3: Resolving and Learning from Conflict

  • Session 4: Application of Communication Skills and Conflict Management for Door Supervisors

Physical Intervention Skills Module

  • Session 1: Introduction to Physical Skills

  • Session 2: Disengagement Techniques

  • Session 3: Escorting Techniques

These units are as follows:

Unit 1: Working in the Private Security Industry

Assessed by a multiple-choice examination of 1 hour consisting of 40 questions.  Learners must achieve a score of at least 28 out of 40 to pass this unit.

Unit 2: Working as a Door Supervisor within the Private Security Industry

Assessed by a multiple-choice examination of 1 hour 15 minutes and consisting of 45 questions.  Learners must achieve a score of at least 32 out of 45 to pass this unit.

Unit 3: Conflict Management within the Private Security Industry

Assessed by a multiple-choice examination of 30 minutes and consisting of 20 questions.  Learners must achieve a score of at least 14 out of 20 to pass this unit.

Unit 4: Physical Intervention Skills within the Private Security Industry

Assessed in two parts.  Part one is a practical test and part two is a written test set by HABC. Learners must achieve a 100% pass mark in both tests.